Frequently Asked Questions

As every product is specially made to order for you, exchanges and returns are not offered. Please be sure to read the description and any size information provided on product pages carefully before ordering.

If your order arrives damaged or you receive the wrong item, you can request a replacement by contacting georgiapalmerart@gmail.com within 30 days of receiving your order.

Please provide your order number along with supporting photos that clearly show the damage or the incorrect item received.

Postage costs are on a sliding scale. UK shipping price is £4.95 for fully tracked postage. Please note, sizes larger than A4 are shipped in a tube for extra protection.

The shipping cost will be displayed during the checkout process, before you complete your purchase.

It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or additional charges incurred due to incorrect or incomplete shipping addresses provided by the customer.

Framed and canvas originals work a little differently, please get in touch using the contact form for information on courier delivery for larger pieces.

Shipping times for the UK take around 5 to 7 working days.

Please note that processing time may be slightly longer during peak seasons or promotional periods.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the progress of your package.

At the moment shipping is UK only as standard. However do get in touch before ordering if you require international shipping so I can determine the cost with the fulfilment team

The word Giclée (pronounced zhee-clay) means to spray.

It is a form of digital printmaking with near-perfect colour reproduction. Our Giclée prints are printed on quality archival matte acid-free paper to ensure their longevity.

A standard print is a high resolution scan of an original painting, which can be printed an unlimited number of times, also known as open edition.

A limited print may be a reproduction of a piece on a limited print run. Limited editions are numbered (for example, 1/50) and tend to be more expensive due to their scarcity.

Art is to be enjoyed and accessible to as many people as possible. For this reason, I have chosen to make just one size in each print a limited edition, these will be listed separately, all other sizes will be open edition.

Please reach out anytime via the form on the contact page and I will get back to you as fast as I can!

Pricing is based on project type and complexity. After an initial conversation, I’ll provide a transparent quote for the work and delivery with no hidden costs.